Employee Self-Service

City of Springfield, Illinois ~ Misty Buscher, Mayor



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For City Of Springfield employees only. Unauthorized use is prohibited.


BENEFITS - What is New for 2026

Several changes are being introduced to strengthen our benefits program and offer improved resources for employees and their families:
  • Medical & Dental Coverage: Moving to Aetna Health offering us robust provider networks and enhanced member tools.
  • Vision Coverage: Transitioning to MetLife for expanded retail options and providing reliable, comprehensive benefits.
  • Health Savings Account Vendor: Partnering with Inspira Financial for a more streamlined and user-friendly HSA experience.
  • Fully Online Enrollment: All elections will now occur through Benefits Connect replacing ESS and making enrollment more accessible whether you’re at home, at work or on the go.


FAMILY MEDICAL LEAVE - MetLife

Beginning January 1, 2024 all requests for Family Medical Leave (FML) will be processed by MetLife.


FML Information

Memorial Health - EAP

Memorial Behavioral Health – Memorial Choice Employee Assistance Program (EAP)


EAP Information

Login to ESS

Use ESS to view paycheck, change address, complete your Health Benefits Open Enrollment and New Hire Enrollment, view your W-2, and much more.


Login to ESS

LEADWELL CLINIC - for members covered under the COS health plan (ages 2 years and older)

Labs | Wellness Screenings | Immunizations | Eye Exam | School and Sports Physicals | Sinus | Sore Throat

LeadWell (within Hope Pavilion)
5220 S. 6th St. Frontage Rd Springfield
Monday – Thursday 7 a.m. to 5:30 p.m.
217-993-0998 (p) 217-529-4228 (f)

For weekend coverage, Wrap-Around Care is available at HSHS Medical Group Priority Care
Fri–Sun, 8am–8pm (Major holiday hours may vary)
1836 S. MacArthur Blvd., Springfield, IL
NO FEE for LeadWell covered services

Credit Union

Open: Monday - Friday

   8:00am to 4:30pm

Phone: 217.789.2346


More Information

Deferred Compensation


More Information




Human Resources

Mission | Vision | Values

Mission

To provide expert services and solutions that improve the quality of the City experience and align with its guiding principles.

Vision

In an ever-changing, dynamic environment, to be a trusted resource and strategic partner by engaging in value-added initiatives that make a lasting, positive contribution to the overall service culture.

Values

  • Integrity

    Uphold high ethical standards. Work honestly and earn trust. Enhance the City's reputation as an employer.

  • Service Focus

    Anticipate needs and priorities. Exceed expectations. Show empathy.

  • Respect

    Value all people. Collaborate and share knowledge. Embrace diversity and inclusion.

  • Accountability

    Be responsible. Produce results. Admit mistakes.

  • Excellence

    Assure quality. Seize opportunities. Show commitment.

Diversity


As a leading municipal government in Illinois and home of Abraham Lincoln, the City of Springfield recognizes the importance of developing a diverse workforce that reflects the community's demographics.

The City of Springfield is committed to establishing a workplace where each employee is valued and encouraged to maximize their potential, which will allow employees to better understand and respond to citizen's requests and concerns.

The goal of the Diversity Initiative is to build a culture where differences are understood, diversity is recognized and appreciated and all employees and members of the community are treated with dignity and respect.

Affirmative Action

Below you can view our documents relating to our Affirmative Action Plan.

Affirmative Action Plan (Full)

Affirmative Action Plan Summary

Frequently Asked Questions

Employee Self Service Introduction Video

Benefits

Login

My Information

My Leave

My Compensation

My Benefits
For additional information, contact Office of Human Resources:

Email Human Resources

 Phone: 217.789.2446