Mission
To provide expert services and solutions that improve the quality of the City experience and align with its guiding principles.
Vision
In an ever-changing, dynamic environment, to be a trusted resource and strategic partner by engaging in value-added initiatives
that make a lasting, positive contribution to the overall service culture.
Values
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Integrity
Uphold high ethical standards. Work honestly and earn trust. Enhance the City's reputation as an employer.
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Service Focus
Anticipate needs and priorities. Exceed expectations. Show empathy.
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Respect
Value all people. Collaborate and share knowledge. Embrace diversity and inclusion.
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Accountability
Be responsible. Produce results. Admit mistakes.
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Excellence
Assure quality. Seize opportunities. Show commitment.