Employee Self-Service

City of Springfield, Illinois ~ Misty Buscher, Mayor

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For City Of Springfield employees only. Unauthorized use is prohibited.

Safety and Wellness


To access the site:

  • Navigate to Lifeservices EAP website: https://myassistanceprogram.com/lifeservices
  •  In the right hand corner, click on “Member Portal & App”
  •  A new page will open and one of the options is to “Create a new account with your company code” – click Sign Up
  •  Enter our company code: LS0210 and click on NEXT
  •  Enter an email address and then you will need to create a username.
  •  A five digit code will be sent from LifeServices to the email address you provided that will need to be entered for account verification.
  •  You will then be prompted to create a password.
  •  Once established, you will be able to log-in to the application and access all offerings.
Confidential counseling and support is available 24/7.

Access instructions for Adding Life Expert to Android.

Access instructions for Adding Life Expert to iOS.