The City of Springfield offers an Employee Assistance Program (EAP) through Memorial Health to support employees and their families. This confidential, no-cost benefit is available to employees and their immediate family members to help address personal and work-related challenges, such as:
- Mental Health: Support for stress, anxiety, depression, or other emotional well-being concerns.
- Substance Abuse: Assistance for dealing with alcohol or drug-related issues.
- Financial Concerns: Guidance for budgeting, debt management, and financial planning.
- Stress Management: Resources to help cope with stress both at work and in personal life.
Memorial Choice EAP provides up to 6 free counseling sessions per issue, per year for employees, spouses and their dependent children (26 and younger). If ongoing counseling or specialized treatment is recommended, your health insurance or other benefits may apply. In such cases, Memorial EAP will coordinate a referral to the most appropriate and cost-effective provider.
STEPS TO PARTICIPATE in Counseling Services:
- Call Memorial Choice EAP at 217–788–9345.
- Following a brief intake, an appointment will be scheduled.
- You will meet with a Memorial Choice EAP counselor or service line expert to discuss your concern in strict confidence to help resolve your concern and provide information or refer you to a specialist.