Employee Self-Service

City of Springfield, Illinois ~ Misty Buscher, Mayor



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For City Of Springfield employees only. Unauthorized use is prohibited.





Dental Benefits

Maintaining healthy teeth and gums is an important part of overall health. The City of Springfield offers two dental PPO plan options administered by Aetna.

Both plans use the Aetna Dental PPO network, which includes participating dentists throughout the country. Employees may receive care from any licensed dentist, but using an in-network provider generally results in lower out-of-pocket costs.

Current plan year: March 1, 2026 through February 28, 2027
Dental network: Aetna Dental PPO/PDN with PPOII and Extend

Aetna Member Resources Aetna Logo
  • View or print a digital medical ID card
  • Review medical benefits and coverage
  • Track claims and view Explanation of Benefits statements
  • Monitor deductible and out-of-pocket expenses

Aetna Contact Information

Dental Member Services: 877-238-6200

Employees should also use the telephone number shown on their Aetna member ID card for questions about coverage, claims, provider participation or required authorization.

Benefits Team

Contact the Human Resources Benefits Team for questions about eligibility, enrollment, premium deductions or qualifying life events.

This page provides a general summary of City dental benefits. Official plan documents, insurance contracts, collective bargaining agreements, City ordinances and applicable laws govern the administration of benefits.