Employee Self-Service

City of Springfield, Illinois ~ Misty Buscher, Mayor



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For City Of Springfield employees only. Unauthorized use is prohibited.

EMPLOYEE SELF SERVICE: MY INFORMATION


   My Information

1. Once you are logged in to Employee Self Service, click on "VIEW PROFILE".

2. A pop-up window will appear with your employee information.

Notice there are seven tabs of topics on this screen and that you are currently on the PROFILE topic.

You may click on any of these tabs to view your employee information under any topic.

3. The POSITION topic contains the positions that you have held with the City.

4. The CONTACT topic contains your contact information and emergency contact information.

The COMPENSATION, EDUCATION, and WORK HISTORY topics will likely not contain any information. The TRAINING topic may contain information on training sessions that you have participated in.

1. Once you are logged in to Employee Self Service, click on "UPDATE EMERGENCY CONTACT".

2. A pop-up window will appear with your emergency contact information. If there is more than one name listed here, you can click on each row that contains a name to view that contact’s information.

3. Be sure to use the scroll bar to scroll to the lower portion of the screen which contains phone numbers and e-mail addresses.

4. If all of your emergency contact information is correct, click on "CANCEL".

If changes need to be made to your emergency contact information, continue to next step. If you would like to add an emergency contact, skip to Step 8.

5. To correct information on an emergency contact, change the information in the applicable field.

6. Be sure to use the scroll bar to scroll to the lower portion of the screen.

7. Change any information in the applicable phone numbers and e-mail address fields; Be sure the check box is checked next to your emergency contact’s primary phone number; Once all of the information is correct, click on "SUBMIT".

8. To add an emergency contact, click on "ADD EMERGENCY CONTACT".

9. A blank emergency contact form will appear. Type your emergency contact information in the fields (those fields with an ' * ' next to them are required fields and must be completed). Note: Make sure to select US-United States as the country (do not select USA-United States).

10. Be sure to scroll all the way down.

11. Type phone numbers and e-mail addresses for your emergency contact, click on the "check box" to indicate which number is your emergency contact’s primary phone number, then click on "SUBMIT".

1. Once you are logged in to Employee Self Service, click on "UPDATE ADDRESS".

2. A pop up window will appear. Click "NEXT".

Note: For the next few screens, you may:

  • click on "NEXT" to go to the next screen
  • click on "PREVIOUS" to go to the previous screen
  • click on "SUBMIT" to submit your updated information
  • click on"X" to close the window (without submitting any changes) and return to your ESS home page

3. This screen contains your home address. To correct information on this screen, change the information in the applicable field. Once all of the information on this screen is correct, click on "NEXT".

4. This screen contains your mailing address. To correct information on this screen, change the information in the applicable field. Once all of the information on this screen is correct, click on "NEXT".

5. This screen contains your phone number(s). To correct information on this screen, change the information in the applicable field. Be sure the check box is checked next to your primary phone number. Once all of the information on this screen is correct, click on "NEXT".

6. This screen contains your e-mail address(es). To correct information on this screen, change the information in the applicable field. Be sure the check box is checked next to your primary e-mail address. Once all of the information on this screen is correct, click on "SUBMIT".

Note: You may submit your name change information through ESS but it will not be processed until Human Resources receives supporting documentation of the change.

You must provide Human Resources with a copy of three documents:

  1. Your state-issued driver’s license or identification card with your new name,
  2. Your social security card with your new name, and
  3. Legal documentation supporting your name change such as a marriage license, civil union certificate, divorce decree, or court order;

You may upload your documentation directly into ESS or you may bring it to Human Resources.

1. Once you are logged in to Employee Self Service, click on "PROCESS NAME CHANGE".

2. A pop-up window will appear. Use the drop down arrow to select the reason for your name change. Type your new first, middle, and last names in the fields.

3. (Optional) To upload supporting documentation directly into ESS, click on "BROWSE" to find and select the document on your computer that you would like to upload.

4. Click on "SUBMIT".